Privacy Policy — GreenGrass Lawn Care

Last updated: 10 August, 2026

Note to GreenGrass team: This is a starting draft based on what’s publicly visible on your website (contact/estimate forms, SMS communications, customer portal, online payments). Please have an attorney review before publishing, and confirm/correct any vendor names or data practices noted in brackets.

Who We Are

GreenGrass Lawn Care (“GreenGrass,” “we,” “us,” or “our”) provides lawn care, pest control, and irrigation & lighting services in the Tulsa, Oklahoma metro area. Our website is located at https://greengrassok.com. This policy explains what information we collect, how we use it, and the choices you have. Mailing address: 1700 N Indianwood Ave., Broken Arrow, OK 74012 Contact: info@greengrassok.com | (918) 344-5737

Information We Collect

Information you give us directly, such as when you request a free estimate, sign up for a service, contact us by phone/text/email, or apply for a job:

• Name, mailing/service address, phone number, email address
• Service preferences and property details
• Payment information (processed by our third-party payment provider — see “Payment Processing” below)
• Employment application details, if you apply for a career with us

Information collected automatically when you visit our website:

• IP address, browser type, device information, and pages visited (via standard web analytics)
• Cookies used for site functionality (see “Cookies” below)

Information from our service and communication platforms:

• Customer account and service history through our customer portal
• Text message consent and communication records, if you opt in to SMS updates

How We Use Your Information

We use the information we collect to:

• Provide free estimates, schedule and perform services, and send service-related communications
• Process payments for services rendered
• Respond to inquiries and provide customer support
• Send appointment reminders, service updates, or promotional offers (only if you’ve opted in)
• Evaluate job applications
• Maintain accurate business and safety records as required by Oklahoma pesticide/lawn-care regulations

Text Messaging (SMS)

If you provide your mobile number and opt in to text communications, we may send you service reminders, scheduling updates, or promotional messages. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or opt back in by replying START. For help, reply HELP or contact us at (918) 344-5737. Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payment Processing

Online payments are processed through a secure third-party payment processor. We do not store your full credit card number on our servers. Please refer to our payment processor’s own privacy policy for details on how they handle your payment data.

Customer Portal

If you have a GreenGrass account, you may log in to a customer portal to view service history, schedule appointments, or manage billing. This portal is operated by a third-party service provider on our behalf. Your login credentials and account activity are subject to that provider’s security practices as well as our own data handling standards.

Cookies

Our website uses cookies to:

• Remember your preferences and improve site functionality
• Understand how visitors use our site (analytics)

You can control or disable cookies through your browser settings, though some site features may not work properly if you do so.

Embedded Content

Our site may include embedded content from third parties (such as Instagram posts or videos). Interacting with this content is subject to the privacy policy of the third-party platform, not this policy.

Who We Share Your Data With

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., payment processors, customer portal/scheduling software, SMS/email platforms) — only as needed to perform their services for us
• Legal or regulatory authorities, if required by law

We do not share mobile opt-in data or SMS consent with third parties for their own marketing purposes.

How Long We Keep Your Data

We retain customer and service records for as long as needed to provide services, meet legal/regulatory obligations (including pesticide application recordkeeping requirements), and resolve disputes.

Your Rights

You may contact us at any time to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to records we’re legally required to retain)
• Opt out of marketing texts or emails

To make a request, email info@greengrassok.com or call (918) 344-5737.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

Contact Us

GreenGrass Lawn Care 1700 N Indianwood Ave., Broken Arrow, OK 74012 Phone: (918) 344-5737 Text: (928) 551-6473 Email: info@greengrassok.com